Wednesday, January 27, 2021
By Outer Banks Voice on July 26, 2018
A damaged cable was to blame for the loss of AT&T Wireless service along the Outer Banks and across northeastern North Carolina for most of Thursday
Service dropped out around 9:30 a.m., impacting voice calls, texting and mobile data. It was restored just before midnight.
Hi. There is currently a known outage. Our technicians our working profusely to restore services. We ask that you please bare with us during this inconvenient time. Thanks. We appreciate you. ^ToyaL
— AT&T Help (@ATTHelp) July 26, 2018
Customer service representatives and a local technician said the outage could last into Friday.
Ann Elsas, a corporate communications manager for AT&T, said a local service provider had a cable that was cut in their network on Thursday, causing the extended outage.
Customers were advised that they can make calls and receive texts by using Wi-Fi services on certain models of phones.
PUBLIC NOTICE
On 5/27/2010 Edge Spectrum, Inc was granted a license by the FCC to serve the public interest in BUXTON, NC as a public trustee of WHOB-LD until 12/1/2020 when it expires. WHOB-LD Channel 50 filed an FCC renewal application for our 2.5 kW station transmitting from BUXTON, NC and serving the BUXTON area on 8/3/2020. Individuals who wish to advise the FCC of facts relating to our renewal application and to whether this station has operated in the public interest should file comments and petitions with the FCC. Information about the FCC broadcast license renewal process is available from the FCC, Washington, DC 20554.
Comments
OBXEllie
If ATT doesn’t know the difference between bare and bear, you might want a different carrier. And I wonder how you work profusely?
Bchgrl
That’s because their customer service is outsourced to vendors in 3rd world countries who are not proficient in the English language.
Eddy
Being in the OBX with family on vacation and loosing voice, text and data is a disaster. Hope this gets fixed soon or pay another carrier to borrow service.
Jay
Better be compensated.
Jay
AT&T wireless does not allow users to switch to an available network when AT&T is down.
MySkullside Brandon
AT&T ran my credit and dropped it from 680 to 402 Smfh
AVI
this is ridiculous I need my service.
Tony Gilnett
Um you are at the beach on vacation. Enjoy the beach and put down your phones.
Jean Denny
This could have been a catastrophe with major ramifications to my family…Need to weigh other options..
NEILORIE
My god, if we get to the point where we evaluate the quality of our BEACH vacation on the OBX by how good the cell service was, please just feed us to the sharks and put us out of our misery because we have lost our sanity.
mantebxr
personally I welcome time without cell phones or computers, not only mine, but those belonging to others as well.Turn off the devices, you are on vacation.