By Submitted Story on December 1, 2019
According to an AT&T spokesperson, the service outage that has been affecting customers on the Outer Banks over the last several days is now over. In response to a Voice inquiry this morning, AT&T public relations manager Ann Elsas emailed that “Service has been restored.”
Nov. 30 | 9:21 a.m.
It’s been an off-the-grid holiday weekend for some Outer Banks AT&T customers who are without phone service due to damage to the local service provider’s fiber line.
A look an outage tracker site at around 9 a.m. on Saturday, Nov. 30 indicates that the most recent reports and issues have originated in Kill Devil Hills, Manteo, Kitty Hawk, Nags Head, and Powells Point. Right now, there is no report of an estimated timeline when the necessary repairs will be completed.
In a response published on WAVY.com, AT&T spokesperson Ann Elsas said that AT&T is working closely with the local service provider to company to restore service, adding, “We apologize for any inconvenience this may cause.”