New service lets NC voters track absentee ballots

By on September 12, 2020


According to the North Carolina State Board of Elections, a total of 758,057 North Carolina voters have requested an absentee ballot through Sept. 10. And they can now track the status of that ballot with a new online service called BallotTrax.

The BallotTrax service launched on Friday, Sept.11, and is available through links on the State Board of Elections’ website, BallotTrax allows voters with valid absentee ballot requests to create an account.(Note: Voters who do not vote by mail will not be able to use BallotTrax.) With an account, voters will be able to:

  • Log in to view the status of their absentee by-mail request and ballot. This includes confirmation that the county board of elections has received the request, that the ballot has been mailed to the voter, and that the completed ballot has been received by the county board of elections.
  • Learn if their ballot cannot be accepted because of issues such as a missing signature or witness information. If this occurs, the county board of elections will provide information to the voter on how to correct the issue.
  • Sign up for email, text, and/or voice alerts for status updates.

By-mail voters who do not use BallotTrax may also determine the status of their ballot by:

  1. Using the State Board’s Voter Search Tool, which will display when the ballot is accepted by the county board of elections; or
  2. Contacting their county board of elections to ask about the status of a ballot.
Requesting a Ballot

To request a ballot, eligible voters may use the Online Absentee Ballot Request Portal or complete an Absentee Ballot Request Form and mail, email, fax, or hand deliver the form to their county board of elections.

Important Tips About Voting by Mail:
  • No special circumstance or reason is needed to request, receive and vote an absentee ballot. Any North Carolina registered voter may request and receive a mail-in absentee ballot for the 2020 general election.
  • Although the request deadline is 5 p.m. October 27, the State Board encourage voters who wish to vote by mail to request a ballot as soon as possible.
  • Your county board of elections began sending ballots on September 4 to those who requested them. If you have already requested a ballot and do not receive it by September 20, email or call your county board of elections to ask about the status of your request.





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