Nags Head limits access to town offices

By on January 18, 2021

(Town of Nags Head)

The Town of Nags Head posted this notice on its Facebook page on this afternoon. Beginning Tuesday, Jan. 19, access to Nags Head’s Town Hall, Public Works, and Police and Fire Departments will be by appointment only.

We have tried to keep our offices open during the pandemic, but at this time we must limit access to ensure the health, safety, and well-being of our citizens and employees.

If you have business with the Town call, email, or visit our website ( to schedule an appointment or for additional assistance. Town Hall’s main phone line is 252-441-5508, but we encourage you to visit for a listing of phone numbers to reach an employee directly.  Visit for more information on the services that can be provided online.

Utility Payments

All residents are encouraged to conduct utility or other miscellaneous payments online OR by depositing your payment in the payment dropbox (located outside by the Town Hall flagpole). Visit to pay your utility bill online.


Beach Driving

Need a permit to drive on the beach in Nags Head? You can purchase a permit from Nags Head’s tackle shops. Be sure to bring your current registration and driver’s license with you. Visit for more information on beach driving.


Fire Department


Public Works


Planning and Development


Police Department


Beach Nourishment Easements

If you need to drop off an already signed and notarized beach nourishment easement, you can leave it in the drop box by the flagpole at town hall. If you need to sign your easement in front of a notary, please contact either of the employees below:

Deputy Town Clerk Michelle Gray


Public Information Officer Roberta Thuman


Thank you for your patience and understanding during this time.





  • Mike

    I find it interesting the town is requesting people call with questions. I call the town of Nags Head often. Almost always, a receptionist picks up, who is not qualified to answer most of my planning/zoning type questions. I am transferred to a zoning officer or planner. I leave a detailed message because 99% of the time, in the middle of a work day, they seem to be unavailable. I almost never get a call back until I call again and leave another message. This routine does not happen with the 6 other local municipalities I deal with regularly. This is not covid either. It was happening before everyone was sick or contageous.

    Tuesday, Jan 19 @ 4:53 am
  • Michael Zehner

    Hello Mike,
    I would be happy to speak with you about your experiences. Please reach out by email at or phone 252-449-6044. Alternatively, in the future, if you email your message will go to multiple relevant staff, one of which will get back to you as soon as possible. If you have questions about permits, specifically, you may email and your message is similarly delivered to multiple relevant staff.

    Michael Zehner
    Town of Nags Head
    Director of Planning & Development

    Tuesday, Jan 19 @ 12:31 pm