Phone and Internet Service restored for Hatteras Island

By on May 13, 2022

(Dare County Emergency Management)

May 14 at 7 am: Dare County Emergency Management reports that internet, cellular and landline phone service has been restored for Hatteras Island as of Saturday morning, May 14, 2022.

If your service has not yet  been restored, please attempt to contact your service provider by all means possible.


Fiber Cable Cut Reported on Hatteras Island

Dare County Emergency Management issued this announcement shortly after 4 p.m. on Friday, May 13.

A fiber cable that provides connectivity to Hatteras Island was damaged on the afternoon of Friday, May 13, 2022, causing the island to lose internet, cellular and landline phone service.

If you experience an emergency and are unable to contact 911, please proceed to your nearest fire department or Dare County EMS station for assistance.

Crews have been dispatched. No additional information is available at this time. Updates will be provided as more information becomes available.





County Dare, North Carolina
Dare County Tourism Board

NOTICE IS HEREBY GIVEN that the Visitors Bureau will hold a public meeting to review the plans for an Outer Banks Event Center. The meeting will take place on Monday, June 6, 2022 from 9:30 a.m. to 11:00 a.m. at the Keeper’s Galley building at Haven on the Banks, 115 Dove Street, Nags Head North Carolina 27959.

Still in the conceptual phase, the Event Center is intended to provide suitable and flexible space for year-round events, concerts, sports, meetings, smaller tradeshows, galas and any number of other uses. Learn more about the benefits for visitors and residents and how the Event Center is planned to complement the new Soundside boardwalk that is being designed.

Staff will be on hand to answer any questions. For additional information, please visit our Event Center FAQ page.



  • surf123

    Oddly enough I just remoted into my house to take a look at the weather and could not. By chance I hopped over here and sure enough the fiber to the island is cut. The recommendation to go the fire station if 911 is needed is great, but no one except those with Charter can see it.

    Friday, May 13 @ 8:20 pm
  • Carter McKay

    This is absurd!

    No land-line nor cell service in the event of an emergency and no one seems too overly concerned. The inability to call 911 defeats its purpose as most that are in distress are normally unable to drive to their local fire station to seek assistance.

    Aren’t most fire detection systems dependent upon an internet connection or a phone line? Thousands of homes up and down this island susceptible to potential loss due to a fiber optic line being severed? This is a huge story, and it appears to have fallen upon deaf ears!

    My God are the people of Hatteras Island so insignificant as to be left unattended and unable to contact emergency services?


    Saturday, May 14 @ 12:33 am
  • Steven

    Was nice while it lasted, was looking forward to an evacuation.

    Saturday, May 14 @ 7:49 am
  • Wondering

    Fiber is pretty solid unless someone backhoes it, but it would be nice to have a secondary system. Any suggestions other than fiber to link Hatteras Island to Internet and phone? Maybe a VOIP backup system that runs on satellite Internet?

    Saturday, May 14 @ 4:06 pm
  • Steven

    Mr. Carter McKay, I understand the concern and it is real due to the current overloaded and overbuilt state of this island.
    However, for residents it is not that big a deal, we are experienced with looking out for one another in difficult times.
    Many here remember a time when if you wished to speak with particular person, go to their house, or see them at post office.

    If the house catches fire, get out, there are no sprinkler systems in any house here. Fire department will respond without being called, they are manned, there are lookouts, and rescue/safety patrols roam neighborhoods, mostly all trained volunteers.

    Was nice playing games with family and listening to music.

    Saturday, May 14 @ 4:26 pm
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